Exam ID HP2-N48
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 10 minutes
Exam length 45 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:

Register for this Exam

You will need an HPE Learner ID and a Pearson VUE login and password.

No reference material is allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam tests that you know the SaaS market and drivers, the SaaS customer profile and pain points and the HPE position in the SaaS market. The exam tests that you can validate, qualify, and develop an HPE Software as a Service opportunity. The exam also tests your ability to close a deal, recognize and pursue cross sell and up sell opportunities.

Ideal candidate for this exam

Typical candidates are sales professionals who want to validate that they have attained the level of knowledge required to sell HPE Software as a Service solutions. Candidates assess and improve their capabilities to understand customers, qualify and validate opportunities, and develop and propose solutions. Candidates leverage the portfolio of SaaS IT Management solutions that address all key responsibilities of the IT organization in an enterprise: Build, Operate, Secure, and Analyze.
We recommend that the candidate has six months of experience positioning and selling IT Management software solutions.

Exam contents

This exam has 45 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Advice to help you take this exam

Many test items relate to the HPE Customer Driven Sales Methodology (CDSM) that defines the standard structure and framework to support the HPE sales process.
HPE highly recommends the associated training.
HPE exams test whether you have the knowledge and skills required of an IT Professional. Some exam questions present a scenario that outlines a particular environment or problem. Some questions include exhibits.
If a question asks for more than one answer, select all correct options. There is no partial credit.
If a question takes too much time, mark the item for review and return to it at the end of the exam.
Read the entire question and consider all options before you answer. If the question includes an exhibit, study the exhibit and read the question again. Select the answer that fully responds to the question. If the question asks for more than one answer, select all correct answers. There is no partial credit.


This exam validates that you can:

Section 1.  Understand the Customer: SaaS Market and Drivers

  • Identify and describe SaaS Market and Drivers
  • Outline the key attributes of an HP SaaS solution in  a client setting
  • Articulate HPE's standing in the SaaS market; approx. revenues, growth, proportion of channel revenues
  • Identify and describe the SaaS Customer profile and key pain points


Section 2.  Develop Solution, Validate and Qualify:

  • Identify and outline the scope of the HP SaaS offerings (Centres, SaaS-only offerings, License+SaaS offerings)
  • Articulate the differences between SaaS Comprehensive and Service Only offerings
  • Illustrate the characteristics of HP SaaS: SLA, Security, construct


Section 3. Develop Solution

  • Summarize the responsibilities associated with Partner Led Offerings
  • Demonstrate awareness of environment, infrastructure and SaaS deployment considerations; integration matrix, migrations, etc.
  • Compare and contrast license and subscription based pricing options
  • Illustrate and articulate the contracting structure: terms and conditions, Data Sheets, Partner SoW


Section 4. Win and Expand

  • Describe the Partner Success Manager role and how this relates to Partner offerings
  • Delineate the Data Exchange with order and describe the provisioning process
  • Illustrate the Process on Fulfilment
  • Identify likely cross -sell opportunities

Learning resources that were developed before the Hewlett-Packard Company separation might contain some content and brand elements that have not been updated for Hewlett Packard Enterprise. Learning resources with the highest usage are updated.