Exam ID HP2-N47
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 15 minutes
Exam length 50 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:

Register for this Exam

You will need an HPE Learner ID and a Pearson VUE login and password.

No reference material is allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam assesses if you have knowledge of the Application Lifecycle Management space. Specific aspects assessed are: market trends, business drivers and customer challenges.
The exam tests your ability to:
  • Recognize the market demands and challenges associated with: Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management
  • Explain and articulate through value propositions how HPE addresses these demands and challenges

Ideal candidate for this exam

Typical candidates are sales professionals who have the knowledge and skills required to sell HP Application Lifecycle Management software solutions. The skills include the ability to:
Assess and improve knowledge of customers
Qualify and validate opportunities
Develop and propose solutions in the Application Lifecycle Management space
Successful candidates have at least six months of experience in positioning and selling IT Management software solutions.

Exam contents

This exam has 50 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)

Advice to help you take this exam

Many test items relate to the HPE Customer Driven Sales Methodology (CDSM) that defines the standard structure and framework to support the HPE sales process.
HPE highly recommends the associated training.
HPE exams test whether you have the knowledge and skills required of an IT Professional. Some exam questions present a scenario that outlines a particular environment or problem. Some questions include exhibits.
If a question asks for more than one answer, select all correct options. There is no partial credit.
If a question takes too much time, mark the item for review and return to it at the end of the exam.
Read the entire question and consider all options before you answer. If the question includes an exhibit, study the exhibit and read the question again. Select the answer that fully responds to the question. If the question asks for more than one answer, select all correct answers. There is no partial credit.

Objectives

This exam validates that you can:
30%

Understand the Customer: Identify and acknowledge a customer’s business need for the purpose of identifying a potential opportunity

  • Identify and describe the common business challenges associated with Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery
  • Identify and describe the major IT processes, base terms and metrics involved in Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery
  • Identify and describe the customer demographic that would be targeted for Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery solutions
  • Identify and describe the key customer personas and their responsibilities involved in Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery
  • Identify and describe the HPE value statements which will resonate with the different personas involved in Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery
  • Identify and describe the discovery questions relevant to uncover Application Delivery Management, Application Lifecycle Management, Quality Assurance, Quality Control and Agile Delivery opportunities

30%

Validate and qualify the opportunity: Validate the fit of a potential HPE Solution with customer business needs/decide to pursue or not pursue based customer and HPE decision criteria

  • Identify and describe how HPE Software addresses the customer’s challenges relating to Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management
  • Identify and describe the value proposition for HPE Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solutions
  • Identify and describe discovery questions in order to uncover the customer's critical business issue
  • Identify and describe discovery questions relevant to uncover specific Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation or Agile Delivery Management pain points
  • Identify and describe qualifying questions to qualify an Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation or Agile Delivery Management opportunity
  • Identify and describe logical linkages from customer problems to HPE Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solution capabilities

40%

"Develop & Propose: Develop the proposed solution with the customer to address their business needs & present the final solution to the customer which addresses their business needs.

  • Identify and describe the key capabilities of HPE's Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solutions that help customers achieve their goals
  • Identify and describe key differentiators when discussing the capabilities of HPE Software's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management solutions
  • Identify and describe the key use cases that are addressed by HPESW's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, and Agile Delivery Management
  • Identify and describe how HP's Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, Agile Delivery Management solutions are licensed (High Level)
  • Identify and describe the major Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management competitors and explain what differentiates the HPE Software approach to business challenge from that competitor
  • Identify and describe the most effective responses to common Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation and Agile Delivery Management customer objections
  • Identify and describe up-sell/cross-sell & portfolio linkages for Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, and Agile Delivery Management
  • Identify and describe the key return-on-investment metrics for Application Lifecycle Management, Quality Management, Functional Validation, Performance Validation, and Agile Delivery Management

Learning resources that were developed before the Hewlett-Packard Company separation might contain some content and brand elements that have not been updated for Hewlett Packard Enterprise. Learning resources with the highest usage are updated.