Exam ID HP2-N46
Exam type Web-Based online exam used in certifications
Exam duration 1 hour 25 minutes
Exam length 51 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:

Register for this Exam

You will need an HPE Learner ID and a Pearson VUE login and password.

No reference material is allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam tests your knowledge of market trends, business drivers, and customer challenges associated with the high level Automation and Cloud Management space.

The exam tests that you can:
  • Articulate how HPE addresses these challenges through compelling value propositions that deliver business and IT value
  • Recognize the market demands and challenges associated with Tasks Automation, Process Orchestration, and Transforming Service Delivery
  • Explain how HPE addresses these demands and challenges

Ideal candidate for this exam

Typical candidates are sales professionals who have the knowledge and skills required to sell HP Automation and Cloud Management software solutions. The skills include the ability to:
Assess and improve knowledge of customers
Qualify and validate opportunities
Develop and propose solutions in the Automation and Cloud Management space. Successful candidates have at least six months of experience in positioning and selling IT Management software solutions.

Exam contents

This exam has 51 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)

Advice to help you take this exam

Many test items relate to the HPE Customer Driven Sales Methodology (CDSM) that defines the standard structure and framework to support the HPE sales process.
HPE highly recommends the associated training.
HPE exams test whether you have the knowledge and skills required of an IT Professional. Some exam questions present a scenario that outlines a particular environment or problem. Some questions include exhibits.
If a question asks for more than one answer, select all correct options. There is no partial credit.
If a question takes too much time, mark the item for review and return to it at the end of the exam.

Objectives

This exam validates that you can:
33%

Understand the Customer: Identify and acknowledge a customer’s business need for the purpose of identifying a potential opportunity

  • Identify the common business challenges associated with Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery.
  • Identify and understand the major IT processes, base terms and metrics involved in Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery.
  • Identify the customer demographic that would be targeted for Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery solutions.
  • Identify and describe the key customer personas and their responsibilities involved in Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery.
  • Articulate the key HPE value statements that will resonate with the different personas involved in Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery.
  • Recognize and list the discovery questions relevant to uncover Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery opportunities.

33%

Validate and qualify the opportunity: Validate the fit of a potential HPE Solution with customer business needs/decide to pursue or not pursue based customer and HPE decision criteria.

  • Describe how HPE Software addresses the customer’s challenges relating to Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery.
  • Describe the value proposition for HPE Software's Task Automation solutions, Process Orchestration, and Transforming Service Delivery solutions.
  • Recognize and list the discovery questions in order to uncover the customer's critical business issue.
  • Recognize and list the discovery questions relevant to uncover specific Task Automation, Process Orchestration, and Transforming Service Delivery pain points.
  • List the key questions to qualify an Automation and Cloud Management, Task Automation, Process Orchestration, and Transforming Service Delivery opportunity.
  • List and describe logical linkages from customer problems to HPE Software's Task Automation solution, Process Orchestration, and Transforming Service Delivery solution capabilities.

34%

Develop & Propose: Develop the proposed solution with the customer to address their business needs & present the final solution to the customer, which addresses their business needs.

  • Describe the key capabilities of HPE Software's Task Automation, Process Orchestration, and Transforming Service Delivery solutions that help customers achieve their goals.
  • Explain effectively the differentiators when discussing the capabilities of HPE Software's Task Automation, Process Orchestration, and Transforming Service Delivery solutions.
  • Describe the key use cases that are addressed by HPE Software's Task Automation, Process Orchestration, and Transforming Service Delivery solutions.
  • Describe how HPE's Task Automation Solutions are licensed (High Level).
  • List the major Task Automation, Process Orchestration, and Transforming Service Delivery competitors and understand what differentiates HPE Software’s approach to business challenge from that competitor.
  • Identify the most effective responses to common Task Automation, Process Orchestration, and Transforming Service Delivery customer objections.
  • Identify up-sell/cross-sell & portfolio linkages for Task Automation, Process Orchestration, and Transforming Service Delivery.
  • Describe the key return-on-investment metrics for Task Automation, Process Orchestration, and Transforming Service Delivery.

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