Exam ID HP0-M96
Exam type Performance based exams
Exam duration 3 hours
Exam length 85 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:
Additional study materials
  • Asset Manager Administration Guide
  • Asset Manager Portfolio
  • Asset Manager Financials
  • Asset Manager Compatibility Matrix
  • Asset Manager User Interface
  • Asset Manager Programmer’s Reference
  • Asset Manager Installation Guide
  • Asset Manager Asset Tracking Solution
  • Asset Manager Administration Guide
  • Asset Manager Procurement
  • Asset Manager Software Assets
  • Asset Manager Tailoring Guide
  • Asset Manager Tuning Guide
  • Asset Manager Advanced Use Guide
  • Asset Manager Web Implementation Guide

Register for this Exam

You will need an HPE Learner ID and a Pearson VUE login and password.

No reference material is allowed at the testing site. This exam may contain beta test items for experimental purposes.
During the exam, you can make comments about the exam items. We welcome these comments as part of our continuous improvement process.

Exam description

This exam tests your ability to:
  • Explain and recognize Asset Manager architecture
  • Perform pre-implementation tasks
  • Install, configure, setup and maintain Asset Manager
  • Tune and optimize the Asset Manager solution
  • Troubleshoot and repair Asset Manager
  • Operate the Asset Manager solution, integrations, modules and reports

Ideal candidate for this exam

Typical candidates are technical implementers who plan, install, configure, tune, and integrate Asset Manager. Examples include:
• HPE Software consultant
• HPE Software technical trainer
• HPE Software technical partner

Successful candidates have at least six months field experience in Asset Manager implementations.

Exams are based on an assumed level of industry standard knowledge acquired from training, hands on experience, or other prerequisite events. Candidates also need to have knowledge of It Service Management and Database Management.

Exam contents

This exam has 85 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)
  • Other

Advice to help you take this exam

We recommend you have hands on experience using and implementing Asset Manager in the real world.
HPE highly recommends the associated training.
HPE exams test whether you have the knowledge and skills required of IT professionals. Many exam questions present a scenario that outlines a particular environment or problem. Some questions include exhibits.
If a question asks for more than one answer, select all correct options. There is no partial credit.
If a question takes too much time, mark the item for review and return to it at the end of the exam.


This exam validates that you can:

Explain and recognize Asset manager architecture

  • Supported RDBMS-es
  • Database creation
  • Proposed GUIs and GUI-usage
  • Database options
  • Tier identification and SQL
  • Oracle deadlock


Perform pre-Implementation tasks

  • Design an implementation plan, including backup plan
  • Change management configuration plan
  • Clarify roles
  • Locate documentation and support resources
  • Identify customer data
  • Obtain the appropriate licenses
  • Access to the client’s system and data map
  • Identify processes to be implemented
  • Obtain project success criterion


Install, configure, setup and maintain Asset Manager
Installation and setup

  • Installing Asset Manager on Oracle or SQL and on the Web Client
  • Web tier and service
  • Formatting data
  • Installing validity scripts
  • Reports server
  • Setting up the business home pages
  • Application Designer
  • Wizards
  • Workflows
  • Scripts
  • Password security
  • Messaging
  • Single sign-on
  • Autopass and AM License
  • Web tier and services with the Application server
  • Reporting
  • AQL queries
  • Views and screen sets
    Best Practices
  • Data loading
  • Aligning Asset Manager to the client’s business needs


Tune and optimize the Asset Manager solution

  • Determining efficiency of calculated fields, index fields and configured lists
  • Basic SQL operation
  • Asset Manager query
  • History tracking
  • Denormalization of fields
  • Optimizing the Web Client Server performance
  • Archiving
  • Regular system and business review checks
  • Automating administrative tasks
  • Workflow cleanup
  • Scaling Asset Manager


Troubleshoot and repair Asset Manager

  • Detecting missing null identifiers
  • Diagnostic logs
  • Troubleshooting the Web Client
  • Reset and restarting the Workflow
  • Testing actions and script and tuning and data load optimization


Operating the Asset Manager solution

  • Operations within the modules
  • Web user experience
  • Scripting skills
  • Query skills
  • GoTo search command
  • Writing AQL statements
  • Create a Portfolio item
  • Setup the Assets table
  • Navigate the AM interface
  • Use query records
  • Differentiate between internal and standard requests
  • Review data
  • Determine fields based on a given requirement
  • Use entitlement counters
  • Perform stock room and contract management
  • Data alignment for system/business reports
  • Fat client optimization
  • Help the client think outside the box to meet their immediate needs



  • Import module and Connect-It
  • Web Services
  • Single Sign-on
  • Third party integrations
  • Single and multiple load
  • DCIM and SCAM integration



  • Best practice steps for data loading across modules
  • Implementations in combination or in phased approach
  • Business process dependencies



  • Software Compliance
  • Contract Expiration
  • Total Cost of Ownership
  • Reconciliation proposals
  • Assets with High Level of Changes
  • Models with high level of maintenance
  • Data accuracy
  • Chargeback
  • Inventory compliance
  • Summarized management
  • Ad-hoc and System data extracts

Learning resources that were developed before the Hewlett-Packard Company separation might contain some content and brand elements that have not been updated for Hewlett Packard Enterprise. Learning resources with the highest usage are updated.