Exam ID HP0-M45
Exam type Proctored exam taken at dedicated testing center
Exam duration 1 hour 45 minutes
Exam length 63 questions
Passing score 74%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:

Register for this Exam

You will need an HPE Learner ID and a Pearson VUE login and password.

No reference material is allowed at the testing site. This exam may contain beta test items for experimental purposes.
During the exam, you can make comments about the exam items. We welcome these comments as part of our continuous improvement process.

Exam description

This exam tests your skills on these topics:
  • BSM logical and physical architecture and components
  • BSM and components design,deployment, and configuration
  • BSM solutions operation and administration
  • BSM applications

Ideal candidate for this exam

Typical candidate is technical personnel who demo, perform Proof of Concept, and under supervision of a senior consultant implements, configures, and manages HP BSM Platform and End User Management 9.x Software.

Exam contents

This exam has 63 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)
  • Drag-and-drop

Advice to help you take this exam

HPE highly recommends the associated training.
HPE exams test whether you have the knowledge and skills required of an IT Professional. Some exam questions present a scenario that outlines a particular environment or problem. Some questions include exhibits.
If a question asks for more than one answer, select all correct options. There is no partial credit.
If a question takes too much time, mark the item for review and return to it at the end of the exam.


This exam validates that you can:

BSM logical and physical architecture and components

  • Identify and describe BSM components.
  • Describe the data collector's roles.
  • Describe the BSM user interface.
  • Describe RTSM and Health Indicator concepts.


BSM and components design, deployment, and configuration

  • Design, implement, and configure BSM.
  • Configure EUM and perform EUM administration.
  • Perform Service Health administration tasks.
  • Configure the SLM and perform SLM administration.
  • Monitor network traffic with HPE Real User Monitor.


BSM solutions operation and administration

  • Perform EUM administration and operations.
  • Explain the concept of Open API.
  • Perform BPM administration.
  • Manage scripts and use the scripts repository.
  • Perform basic troubleshooting.
  • Describe the role of Platform Administration.


BSM applications

  • Describe the EUM application.
  • Describe the MyBSM application.
  • Describe the SLM application.
  • Navigate the Service Health application.

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