Exam ID HP0-M200P
Exam type Performance based exams
Exam duration 3 hours
Exam length 85 questions
Passing score 70%
Delivery languages English
Related Certifications
Supporting courses These recommended courses help you prepare for the exam:
Additional study materials

Register for this Exam

You will need an HPE Learner ID.

During the exam, you can make specific comments about the exam and items. HP welcomes these comments as part of our continuous improvement process.
No online or hard copy reference material will be allowed at the testing site. This exam may contain beta test items for experimental purposes.

Exam description

This exam tests your skills on the following: BSM architecture and administration, RTSM and IT Modeling, End User Monitoring, SiteScope & SAM, SLM & Service Health, Omi, Service intelligence.

Who should take this exam?

This exam is for HP Software technical professionals who consult on, teach or create automated testing solutions. Examples of job roles include:
  • HP Software certified instructor
  • HP Software partners
  • HP Software employees e.g. professional services, managed services, customer support, pre-sales

Exam contents

This exam has 85 questions. Here are types of questions to expect:
  • Multiple choice (multiple responses)
  • Multiple choice (single response)
  • Other

Tips for taking this exam

Recommended training to help prepare for this exam is accessible through HP Software Education.

You are not required to take the recommended, supported courses; and completion of training does not guarantee that you will pass the exam. HP strongly recommends a combination of training, thorough review of courseware and additional study references, and sufficient on-the-job experience prior to taking the exam.


This exam validates that you can successfully perform the following:

Section 1: BSM architecture & administration

  • 1.1. BSM Architecture
  • 1.2. BSM Administration
  • 1.3 Troubleshooting BSM

Section 2: RTSM & IT Modelling

  • 2.1 RTSM/CMDB Concepts
  • 2.2 Reading and writing TQL (Topology Query Language)
  • 2.3 Basic IT Modeling in the RTSM
  • 2.4 RTSM Architecture & Configuration
  • 2.5 DFM (mainly Discovery)

Section 3: End User Monitoring

  • 3.1 BPM Concept
  • 3.2 BPM Agent Communication & Configuration
  • 3.3 RUM Concept
  • 3.4 RUM Architecture & Configuration
  • 3.5 End User problem tracking

Section 4: SiteScope & SAM

  • 4.1. SiteScope Architecture & protocols
  • 4.2. SiteScope Admin & Reports
  • 4.3 SAM Application

Section 5: SLM & Service Health

  • 5.1 SLM Concept, Terminology and Workflow
  • 5.2 SLA Admin & Reports
  • 5.3 Repositories
  • 5.4 My BSM
  • 5.5 Service Health Concept
  • 5.6 Service Health Application

Section 6: OMi

  • 6.1 OMi Concept and Business Logic
  • 6.2 Operation with Business (Application)
  • 6.3 CI resolution
  • 6.4 Event Type indicator resolution
  • 6.5 Event Processing Interface
  • 6.6 Integration Adapter
  • 6.4 Performance Manager i

Section 7: Service intelligence

  • 7.1 Service Healyh Analizer Concept
  • 7.1 Service Healyh Reporter Concept
  • 7.1 Service Healyh Optimizer Concept

Valuable and relevant learning resources developed before the Hewlett-Packard Company separation might contain some content and brand elements that have not been updated for Hewlett Packard Enterprise. Learning resources with the highest usage will be updated.