Course ID 00357025
Course format ILT, SCA
Typical Course length 5 days
Skill level Foundational
Delivery languages English
Related certifications
In preparation for these exams
Selected items from this course are included in these exams:
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Register for this course on the HPE Software Education website. Select your region and country, and enter the course name in the search box.
Note: This course will have a different Course ID and may, or may not, be offered as an ILT, WBT, or other delivery type.

Course description

This course teaches the administration management and configuration of this enterprise software performance monitoring and service management solution. It provides hands on experience applying the fundamental concepts, principles, and methodologies.
The hands on lab exercises in this course use Business Service Management version 9.21.

Ideal candidate for this course

    Technical personnel who are new to Business Service Management (BSM) 9.0- 9.21
    Recommended for individuals who provide operational visibility into the performance and availability of mission critical applications.


For specific prerequisites and requirements to achieve any of the related certifications, see the certification description on the Certification and Learning website.


This course prepares you to:
  • Understand the administration management and configuration of this enterprise software performance solution

How to register

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Policies, fees and cancellations

Course fees may vary and are established and collected by the training center delivering the course. Cancellation fees may apply. Contact your HPE Authorized Training Partner for their respective policies.

Learning resources that were developed before the Hewlett-Packard Company separation might contain some content and brand elements that have not been updated for Hewlett Packard Enterprise. Learning resources with the highest usage are updated.