|Typical Course length||1 day 1 hour|
|In preparation for these exams||
Selected items from this course are included in these exams:
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This course teaches how to troubleshoot basic hardware and software problems that customers report on HPE Networking devices included in the ASP program (Authorized Service Provider). Specifically, you learn how to use LEDs, CLI commands, and reports to identify common problems. You also learn how to repair or replace field replaceable units (FRUs) as needed and verify that the new units are operational. Finally, you learn how to complete basic installation and configuration tasks. This course focuses on HPE networking products, including switches, wireless devices, and routers. This course has a product-centric approach and does not cover network-centric troubleshooting tools and methodology. Note: This is not a presales course.
Ideal candidate for this course
Field repair engineers
For complete prerequisites and requirements to achieve any of the related certifications or upgrade paths, see the certification description on the Certification and Learning website.
This course prepares you to:
Troubleshoot basic hardware and software problems that customers report on HPE Networking devices included in the ASP program. Use LEDs, CLI commands, and reports to identify common problems. Repair or replace field replaceable units (FRUs) as needed and verify that the new units are operational. Complete basic installation and configuration tasks.
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Learning resources that were developed before the Hewlett-Packard Company separation might contain some content and brand elements that have not been updated for Hewlett Packard Enterprise. Learning resources with the highest usage are updated.