HP AIS - BSM Platform and End User Management v9

This certification verifies that you can demonstrate, deploy, and manage application performance and application monitoring using the HP BSM platform. In particular, it validates that you can do the following:
  • Identify and describe HP BSM logical and physical architecture and components
  • Describe how to design, deploy, and configure End User Management (Including RUM), SLM and Service Health
  • Operate and administer the EUM application
  • Administer the BSM/APM platform (user access, licenses, reporting)
  • Describe and navigate the APM applications

Why earn this certification?

  • To make you a critical asset to any IT department that needs to implement HP APM to monitor small, medium, or large application portfolios.
  • To position yourself as a recognized member of the application monitoring and performance management team.
  • To showcase recognized APM competencies that are extremely critical when applied to cloud-based applications, whether public, private, or hybrid.
  • To help you emerge as a valuable player in SLA definition and management using HP BSM, for today‚Äôs fast-changing virtualized and cloud-based services.
  • This certification is part of the foundational career credentials that HP offers in the BSM space and represents a key achievement in your career as an APM administrator.


Typical candidates for this certification are professionals who perform demos, POCs, or small scale deployments of HP End User Management solutions. The target audience includes administrators, architects, and implementers concerned with installation, configuration and platform, data collection, and reporting administrative tasks.

Skill level


Steps to acquire this certification

Before you begin:

Acquire access to The Learning Center and get an HPE Learner ID. Then create a profile with Pearson VUE, our exam delivery vendor.
Learn how in the Learning Center Assist Kit.

Step 1: Do you qualify for an upgrade path?

There are no upgrade paths available for this certification.

Step 2: Register or apply for this certification

Step 3: Verify or complete prerequisites

There are no prerequisites required for this certification. Please move to Step 4.

Step 4: Complete recommended training

Training is highly recommended to pass each exam. Training is not required, but it will help prepare you for the exams and increase your chances of passing the exams.

Training for Exam HP0-M45: HP BSM Platform and End User Management 9.x Software
00357025 BSM120 - Application Performance Management 9.x Essentials 5 days ILT,SCA Register
00357028 RUM120 - Real User Monitor 9.x Essentials Workshop 3 days SCA Register
WBT = Web Based       ILT = Instructor Led       VILT = Virtual Instructor Led       VCR - Virtual Class Recorded       SCA = Special Course or Activity

Step 5: Pass the required exams

Complete the following:
HP0-M45 HP BSM Platform and End User Management 9.x Software Register

Certification achieved

You will receive an email notification 2-5 days after successfully completing all requirements. In addition, your status in The Learning Center will change to "acquired". Track your training and certification progress through your transcripts in The Learning Center.
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