HP AIS - BSM Platform and End User Management v9

This certification validates that you can demonstrate, deploy, and manage application performance and application monitoring using the HPE BSM platform. Specifically, it validates that you can:
  • Identify and describe HPE BSM logical and physical architecture and components
  • Describe how to design, deploy, and configure end-user management (Including RUM), SLM and service health
  • Operate and administer the EUM application
  • Administer the BSM/APM platform (user access, licenses, reporting)
  • Describe and navigate the APM applications

Why earn this certification?

  • To make you a critical asset to any IT department that needs to implement HPE APM to monitor small, medium, or large application portfolios
  • To position yourself as a recognized member of the application monitoring and performance management team
  • To showcase recognized APM competencies that are extremely critical when applied to cloud-based applications, whether public, private, or hybrid
  • To help you emerge as a valuable player in SLA definition and management using HPE BSM, for today‚Äôs fast-changing virtualized and cloud-based services
  • To help satisfy the foundational career credentials that HPE offers in the BSM space, representing a key achievement in your career as an APM
  • administrator


Typical candidates for this certification include professionals who perform demos, POCs, and small scale deployments of HPE end-user management solutions. The target audience includes administrators, architects, and implementers concerned with installation, configuration and platform, data collection, and reporting administrative tasks.

Skill level


Steps to acquire this certification

Before you begin:

Acquire access to The Learning Center and get an HPE Learner ID. Then create a profile with Pearson VUE, our exam delivery vendor.
Learn how in the Learning Center Assist Kit.

Step 1: Do you qualify for an upgrade path?

There are no upgrade paths available for this certification.

Step 2: Register or apply for this certification

Step 3: Verify or complete prerequisites

There are no prerequisites required for this certification. Go to Step 4.

Step 4: Complete recommended training

Training is highly recommended. Training helps you pass the exam. Training is not required for most certifications. It is required for certain software certifications.

Training for Exam HP0-M45: HP BSM Platform and End User Management 9.x Software
00357025 BSM120 - Application Performance Management 9.x Essentials 5 days ILT, SCA Register
00357028 RUM120 - Real User Monitor 9.x Essentials Workshop 3 days SCA Register
WBT = Web Based       ILT = Instructor Led       VILT = Virtual Instructor Led       VCR - Virtual Class Recorded       SCA = Special Course or Activity

Step 5: Pass the required exams

HP0-M45 HP BSM Platform and End User Management 9.x Software Register

Certification achieved

Three to five days after you complete all requirements, you receive an email notification. Then your status in The Learning Center becomes "acquired". Track your training and certification progress through your transcripts in The Learning Center.
Learning resources that were developed before the Hewlett-Packard Company separation might contain some content and brand elements that have not been updated for Hewlett Packard Enterprise. Learning resources with the highest usage are updated.